Scalable, flexible Managed Services support for both your users and your IT systems
Value Global’s 24*7 Comprehensive Coverage provides end-to-end managed services support for both hosted and Cloud environments. We take care of service activities from applications and the underlying infrastructure to databases, servers, and the network with guaranteed, SLA-driven support. Our service model is built on scalability, so you have the flexibility to get the expert resources you need at a budget-effective, predictable monthly maintenance cost. We even provide utilization optimization services, so that you can be sure you’re only paying for what you need.
With every solution, we include unlimited, all-inclusive maintenance support, as well as the option for a custom number of proactive support hours that can be leveraged across your application environment based on your needs. We strive for constant optimization and service enhancement through:
Process automation for predictable service requests
Complete transparency with status updates for every issue tracked through resolution
Quarterly reviews of your infrastructure to adjust service levels and provide recommendations for improvements.
Value Global specializes in platforms and applications such as:
As-needed resources to augment your existing team
In addition to our comprehensive Managed Services solutions, Value Global offers Shared Services, a flexible, scalable solution that gives your team access to a diverse pool of resources, including DBA, Technical, and Functional support for a wide range of technologies.
Complementary support on an as-needed basis
Augmented skill set
Flexible, scalable service model
Blended hourly rate allows for a lower cost of ownership than single FTE
Leverage of existing systems
This flexible service model is available through two different engagement models, Block Support and Time and Material, ensuring that our Shared Services Solution can fit any budget.
Complete Our Assessment to have a Value Global expert design a custom solution just for your enterprise and help you build a support package for:
- Server Management
- Database Management
- Application Management
- Cloud Management
- Security Management
- Networking Management
- Storage Management